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Serhs Natal Grand Hotel & Resort, Natal

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From108US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Av. Senador Dinarte Mariz, 6045, Natal, Brazil, 59090-002

Serhs Natal Grand Hotel & Resort features a large terrace with an infinity pool, spa facilities, and complimentary buffet meals. This 5-star family-friendly hotel offers diverse amenities including a sports center, kids' activities, and easy access to local attractions.

Rooms & Suites

The modern and airy rooms at Serhs Natal Grand Hotel & Resort offer air conditioning, flat-screen TVs, and minibars, with many providing balconies showcasing sea views. The suite options include the spacious Imperial Suite, featuring two bedrooms, an infinity pool, and a dedicated living area.

Dining & Leisure

Dining options include the Potiguar Restaurant offering Brazilian regional cuisine and light dishes, as well as snacks served poolside. Guests can enjoy a variety of beverages and an exclusive buffet accompanied by sparkling wine and personalized service.

Recreation & Wellness

Recreational facilities consist of a large wave-shaped swimming pool, four additional pools, and a well-equipped sports center with courts for soccer, tennis, and volleyball. The property also features the Kensho Spa Zen, comprising therapy rooms, an indoor pool, and a water circuit.

Business & Local Area

Serhs Natal Grand Hotel & Resort provides extensive business facilities with a convention center accommodating up to 1,430 attendees. The property promotes access to local attractions, including popular beaches and city tours, for exploring the surrounding area.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Apartment
Max:
2 persons
29 m² 
Bed options:
2 Double beds
Sea view
Shower
Balcony
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Prime Apartment
Max:
2 persons
25 m² 
Bed options:
1 Double bed
Sea view
Shower
Balcony
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Family Apartment
Max:
2 persons
29 m² 
Bed options:
2 Double beds
Sea view
Shower
Balcony
Check Prices
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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center
Natal 4.4 mi
Airports
Augusto Severo (NAT) 22.2 mi
Train
Pe.J.Maria 4.7 mi
Alecrim II 5.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Water sports
  • Tennis court
  • Table tennis

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Baby stroller
  • Children's buffet
  • Board games
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Plunge pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Open-air bath
  • Public Bath

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Av. Senador Dinarte Mariz, 6045, Natal, Brazil, 59090-002
Map view
Av. Senador Dinarte Mariz, 6045, Natal, Brazil, 59090-002
Nearby
Events
Natal Convention Center
3200 ft
Restaurants
Restaurante Tapiro Grill
400 ft
Via Costeira Senador Dinarte Medeiros Mariz 6045 - Via Costeira

Reviews and Ratings

Feedback from previous guests about their experience
86%
liked the resort and would come back again
8.6/10
Great
Rooms
6.4
Location
9.0
Service
8.4
Dining
7.0
Guest reviews
8.6/10
based on 5 reviews
4.5/5 based on 10804 reviews
9.1
9.1/10 based on 1365 reviews
#11 of 118 hotels in Natal based on Tripadvisor
Hannah
United Kingdom, January  2025
8.0/10

I had a wonderful stay here with stunning architecture and a great pool. The location is perfect, close to the beach and with excellent breakfast options. However, some of the rooms could definitely use some maintenance, particularly the ones that have issues with odor and noise. Overall, a nice experience with a few room-related drawbacks.

Rooms
7.0
While some rooms were clean and had amazing ocean views, others were a bit older and need maintenance, with issues like moldy smells or noise from the street.
Service
9.0
The service was exceptional, with staff going above and beyond at the pool and restaurant. I felt very welcomed throughout my stay.
Location
8.0
The hotel is conveniently located near several beaches, and the beach in front of the hotel is lovely, although tidal changes can affect accessibility.
Dining
7.0
Breakfast was a highlight, with lots of delicious local options, but the other dining experiences were hit or miss, and I would suggest exploring local eateries for lunch and dinner.
Facilities
8.0
The facilities, including the pool and gym, were nice, but the spa access felt a bit overpriced given its size.
Avery
United Kingdom, December  2024
8.4/10

I had an overall delightful stay at this hotel, with stunning ocean views from every room and a very attentive staff. The service was top-notch, and the breakfast offered a wide variety of options, including delicious cakes. While the spa facilities could use some improvement, I found the meal options to be generally satisfying. The location allows easy access to both the pool and the beach, making it perfect for relaxation, though the rooms showed signs of age.

Rooms
7.0
The rooms were decent with a good-sized bed, a balcony, and ample closet space, but they did show signs of wear and could be cleaner, especially the floors. The view of the ocean was limited due to nearby buildings.
Service
9.0
The staff were incredibly friendly and professional, always willing to assist without being intrusive. Their attention to detail really enhanced my experience.
Location
10.0
The hotel is perfectly situated with beautiful ocean views. It’s convenient to enjoy the beach and pool without needing to leave the premises.
Dining
8.0
The breakfast was impressive with a wide range of tasty options, particularly the cakes and fresh fruits. However, the dinner buffets were somewhat underwhelming and could be improved.
Facilities
8.0
The hotel boasts great facilities, including a nice spacious swimming pool and a well-maintained kids area. However, the gym and spa, while decent, felt a bit cramped and could benefit from more amenities.
Jonathan
United Kingdom, December  2024
7.8/10

I had a great time at the hotel with its excellent beach and pool facilities. The breakfast was a real treat, offering a variety of local dishes. However, I encountered issues with the room's cleanliness and unpleasant odors in several rooms. It’s essential to book a room facing the ocean to avoid these problems. Despite the dining options not being ideal outside breakfast, my stay was enjoyable overall.

Rooms
5.0
The rooms we checked had significant issues with cleanliness and odor; many smelled of mold. After inspecting four rooms, we finally found a comfortable one facing the ocean.
Service
8.0
The staff was friendly and attentive throughout my stay, offering useful assistance with local tours.
Location
9.0
The location is fantastic; it's easy to access both the north and south beaches, and the nearby Ponta Negra has great dining options.
Dining
7.0
Breakfast was fantastic with a wide selection, but the buffet for lunch and dinner did not impress.
Facilities
9.0
The pool area was lovely and well-maintained, making it a great spot to relax.
Luke
United Kingdom, August  2024
7.4/10

I attended a conference at this hotel, and while the conference rooms were comfortable and well-lit, the internet connectivity left something to be desired. The food at the buffet was quite good, but the limited options at the bar were a letdown. The kids' recreational activities were excellent, providing a great experience for families. Overall, it's a decent choice for business trips but has room for improvement.

Rooms
7.0
The rooms were okay, but they felt a bit outdated and could use some renovations.
Service
8.0
The staff were friendly and attentive, providing adequate support for minor issues during my stay.
Location
9.0
The hotel was situated in a nice area, making it convenient for our conference without needing to venture out much.
Dining
6.0
The buffet offered a variety of options, although I found the quality of some dishes lacking.
Facilities
7.0
The meeting rooms, gym, and spa were nice and served their purposes well, but could benefit from more modern updates.
Richard
United Kingdom, August  2024
7.6/10

I had a mixed experience at this hotel. The location is fantastic, right by the beach, and the breakfast was delightful with lots of local flavors. However, the room selection is hit or miss, and I encountered cleanliness issues that were quite disappointing. Overall, it’s worth considering if you can get a good room with an ocean view.

Rooms
6.0
The rooms had great ocean views but were inconsistent; some faced noisy areas or had unpleasant odors.
Service
8.0
The service was overall attentive and friendly, which enhanced our stay.
Location
9.0
The hotel's location was excellent, allowing easy access to both northern and southern beaches.
Dining
7.0
Breakfast was the highlight, featuring delicious local dishes, but other meal options weren't as impressive.
Facilities
8.0
The facilities included a lovely pool and a heated option, which were enjoyable during our stay.
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Rooms and Guests2 Guests, 1 Room